“It’s faster for us to put on the 40-calorie suit to rack breakers out than it is to use the remote racking system,” the customer said — and I wanted to add, “Yes, the remote racking system bought for your safety at a significant investment from your company.” But I did my best to hide my dismay and took the …
“What are you doing here?” asked the manufacturer’s testing representative. “We are doing start-up of the gear, and your work seems redundant.” Redundant? That depends on what each of us is responsible for checking. That depends on who is going to ensure that all the known potential failures get checked and as needed, corrected. As an industrial or commercial buyer, …